Hurricane, West Virginia
Not resolved

I registered for a November 12 test on October 7 and paid for my transaction online. Apparently they received my money on that day but returned it two days later, but I didn't know this until I got my bank statement a month later.

Of course, I didn't receive any notification. They do specify which web browsers to use on their login page, but it's not obvious unless you know to look for it.

Since I registered on Google Chrome instead of Internet Explorer, I cannot take my test today at 11am because I'm not even registered. If you can access the website regardless of browser, Praxis should accept transactions, anyway.

Product or Service Mentioned: Ets Website.

Reason of review: Problems with payment.

Monetary Loss: $240.

Preferred solution: either block the website on browsers not compatible, or make the site compatible with all web browsers.

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