Update by user Jan 20, 2018
I got a reply from the TOEFL admin because I complained in this forum. The complaint I had registered on the TOEFL website was completely ignored.
Anyway, in the reply that I received, the person had failed to understand my problem.
The problem is that my score recipient list was deleted/reset by the TOEFL admin because my exam was delayed and not because of any mistake on my part. I don't know if this stupidity is deliberate (wait, don't they evaluate our English comprehension skills?)
Original review posted by user Jan 16, 2018
I had entered names of 4 institutes for my TOEFL scores to be sent to. I had re-checked this a couple of days after filling in the institute codes.
Now that the institutes have not received the scores, I logged into my TOEFL account to check if I had entered the institution codes correctly (just in case). I found that section completely blank probably implying that I had not entered the institution codes at all. My TOEFL test was delayed by about 1hour 20 minutes (the test takers had technical issues). I want my test scores to be sent to the concerned Universities before the deadlines.
I am very upset about this screwup by ETS. Any advise will be appreciated.
Product or Service Mentioned: Ets Toefl Exam.
Reason of review: Order processing issue.
Monetary Loss: $80.
Preferred solution: Deliver product or service ordered.