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My debit card was fraudulently charged at 3:01am this morning from ETS*TOEFL Services. I have never heard of or authorized this company to charge my debit card. Luckily, when they tried again at 3:08 am this morning my Bank's fraud department didn't allow the charge to...
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53 comments
Anonymous
#1762339

It just happened to me. A charge of $238.08 was attempted on my Mastercard.

Bank had it as a pending charge and the amount was large enough to trigger an email to me. I immediately phoned the c.c. company and they removed it and will issue a new card.

They said there were 2 other attempts (not showing) which they blocked. I think they were going to contact me by phone very soon regardless.

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Review
#1043201 Review #1043201 is a subjective opinion of poster.
Reason of review
Problems with payment

ETS - Fraudulent charges

1.0
Details
I also had 2 charges to my account from this .... one for 50$ which is actually pending, and one for 195$ which my bank caught and denied then sent me a fraud alert text. That text prompted me to check my transactions thats how i found out about the other 50$... im a single mom and this is some bs!
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Review
#1693176 Review #1693176 is a subjective opinion of poster.
Service
Ets Toefl Exam
Reason of review
Fraudulent charges
Loss
$50
Preferred solution
My stolen money back
Tags
  • Ets Rip-off

ETS in Eldridge, Iowa - Fraudulent charge

1.0
Details
Debit card charged $205 from this establishment. Have no idea why this happened -except somebody is illegally using my card number. I have nothing business or personal to do with this company and am pursuing legal action to get my illegally charged funds returned plus damages. Tired of these criminals.
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Review
#1672030 Review #1672030 is a subjective opinion of poster.
Product
Ets Website

ETS - WORSE CUSTOMER SERVICE PROCTOR

1.0
Details
I TOOK TOEFL IBT, PAYING THEM FEE. PROCTORS ARE RUDE AND TERRIBLE ENGLISH ACCENT. THEY TREAT YOU AS IF THEY'RE NSA OFFICIALS. NO RESPECT TO CUSTOMER. THEY CANCEL MY SCORE BECAUSE I CHECKED EMAIL DURING BREAK. HORRIBLE BUREAUCRATIC COMPANY.
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Review
#1634615 Review #1634615 is a subjective opinion of poster.
Pros
  • Computer system located my records
Cons
  • Bad conditions at test center
Reason of review
Bad quality
Loss
$205
Preferred solution
Full refund
1.0
Details
I could not make my test appointment. I tried to reschedule online and saw that the fee is $60. So I decided to call them ... and the ignorant person that works for them on the phones just kept telling me that it is in the policy and she even told me that if I had to...
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Review
#1633416 Review #1633416 is a subjective opinion of poster.
Product
Ets Toefl Preparation Material
Reason of review
Problems with payment
Resolved

Resolved: ETS - Not Passing Praxis II Exam

3.0
Details
I have been trying to be a certified teacher for the past 10 years. I would always miss the Praxis II Exam by a 1 or 2 points when I would take a new one the second time. I recently took the English 5039 for the Praxis. In SC, you have to score a 168. I got a 167. Do you know how mad I was? This is not the first time they did not pass me by one point. Something needs to change and it needs to change fast.
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Review
#1617296 Review #1617296 is a subjective opinion of poster.
Service
Ets Exam
Pros
  • Staff at the center were friendly
Cons
  • Unethical business practices
  • Unable to obtain passing score after trying 10 times
Reason of review
Exam failures
Loss
$1400
Preferred solution
Let the company propose a solution

ETS - Worst customer service ever

1.0
Details
Not able to pay TOEFL fees through ETS website from last two weeks. Emails, calls to customer service, all in vain. No feedback, no reply from them. They say 3 days, but even after 5 days not a single word from them. And they will take all your credit card details. Looking at other reviews, seems that I do have to check my bank account for any fraud activity.
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Review
#1609919 Review #1609919 is a subjective opinion of poster.

ETS in Alpharetta, Georgia - Let's start a class action lawsuit

1.0
Details
12 years and counting, still testing
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Review
#1585458 Review #1585458 is a subjective opinion of poster.
Service
Ets Exam
Reason of review
Bad quality

ETS - Score

I did my writing practice three times, and the score is exactly the same. I have different scores in the questions I have wrong, but the same total score, really? I need one more point to pass
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Review
#1542081 Review #1542081 is a subjective opinion of poster.
This is a company of scammers. The only objective of this company is to steal your money. This company requests $250 per exam and after the exam, they will send you a score by mail and you have to "TRUST" the work of these INCOMPETENT people. I received a completely...
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Review
#1536119 Review #1536119 is a subjective opinion of poster.
Service
Ets Toefl Exam
Reason of review
Not as described/ advertised

Contact ETS Customer Service

Mailing Address:
ETS Corporate Headquarters
Rosedale Road
Princeton, NJ 08541
Phone:
(609) 921-9000
All ETS Contacts

ETS Products and Services Reviews

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ETS in Beverly, Massachusetts - Same but possible link to free trials

I was looking for online math programs to help one of my kids and was doing some free trials of math education games and teaching programs and within 24 hours I got this $200 charge from ETS registration services. I never actually got on their site but I think some were linked to it maybe ? Also cap one was the credit card
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Review
#1465061 Review #1465061 is a subjective opinion of poster.