My daughter has been trying to register for the GRE test for 12 days now with no luck. She has called every available number, emailed and even drive to a Prometric office and still cannot register for the test.
There is no one that can answer when this website will be back up and running. She has missed a critical deadline for graduate school and may now fail to met the admissions requirements. How can a Website be down for 10 days? Why did they not revert back to the old, working website after 1 day?
Are there other students with this issue. I can see a class action lawsuit down the road.
Product or Service Mentioned: Ets Website.
Reason of review: Bad quality.
Preferred solution: Deliver product or service ordered.
ETS Cons: Website failure, Bad customer service.