I took toefl ibt test on 14 July 2018. There was a problem at the test center.
They made me sit in front of some kind of a server which was making permanent noise. Because of that noise I could not be able to focus on reading and speking (after break) sections. This ofcourse affected my score badly. I tell the situation to disrespectful ETS but they did NOT care at all, they did nothing.
What ETS has to do is that just to go to that test center and check the test hall. They behaved like I am lying, I cannot believe this stupidity. I know people who are also complaining about that test center. ETS only takes money and does NOT provide good conditions for test takers.
How can I sue ETS? Anyone has any experience about it?
Product or Service Mentioned: Ets Customer Care.
Reason of review: Bad test hall conditions.
Preferred solution: Let the company propose a solution.
ETS Pros: Opportunity to certify my english.
ETS Cons: I do not wish that even my worst enemy pass through this, Customer service, Bad conditions at test center.