Minneapolis, Minnesota
Not resolved
1.0
Details
1 comment

Can you imagine? A website down for a week and no-one can figure out what is wrong? A phone line with no-one to attend to calls.

Waiting on the phone for 45 minutes - no response.

This is ridiculous! A calendar that is never updated. A phone message with dates for 2014-2015.

I have attempted five times to register for the GRE general test. The website is down since last Thursday.

They have no staff to pick up the phone.

I have waited for at least 45 minutes each time I have called

Product or Service Mentioned: Ets Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

ETS Cons: Inability gre general test reg online or by phone.

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Anonymous
#1209250

I am in the same boat except I have been trying to register for the GRE for 10 days with no luck. I have emailed, called, waited on hold forever, all with no luck. They even erased a post I put on their Facebook page this morning.