ETS conducts Tests to determine if people are smart but ETS is stupid
Can you imagine? A website down for a week and no-one can figure out what is wrong? A phone line with no-one to attend to calls.
Waiting on the phone for 45 minutes - no response.
This is ridiculous! A calendar that is never updated. A phone message with dates for 2014-****.
I have attempted five times to register for the GRE general test. The website is down since last Thursday.
They have no staff to pick up the phone.
I have waited for at least 45 minutes each time I have called
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
ETS Cons: Inability gre general test reg online or by phone.
Location: Minneapolis, Minnesota
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Comments
Please avoid publishing any personal information and promotional content
I am in the same boat except I have been trying to register for the GRE for 10 days with no luck. I have emailed, called, waited on hold forever, all with no luck. They even erased a post I put on their Facebook page this morning.