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First, of all ETS/Praxis has the worst customer service imaginable and all they care about is taking fees. I have taken the Spanish World language test 3 times at $160 a pop. The passing score is 168 and the last time I received a 163. I felt like I had done really...
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lexynavarrete_67
lexynavarrete_67

FYI: That is supposed to say re-score, not restore.

1.3
I didn't like
  • Customer service
#1072193
Reply to reviews

I was denied a refund for my registration fees even so I showed up to take my test with two government IDs, because my account was linked to an old account number registered under my married name ( old name). The irony is that the website wouldn't let me create a new...
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Anonymous
Anonymous

I'm sorry, but you didn't explain to this reader this ETS about which you complain.It also seems you have learned a valuable lesson regarding getting your bureaucratic ducks i...

1.0
I didn't like
  • Customer service
#1060618
Reply to reviews
I had to take the TOEFL iBT test last January 2017. I did request a printed score to be sent to my address, in addition to the ones that ETS sends to my four selected score recipients abroad. It is June already. I have waited and waited; nothing has come in the mail. I...
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1.0
I liked
  • I got a high score
I didn't like
  • Lack of empathy
  • Attitude and customer service
  • Unethical business practices
#1057698
Reply to reviews
Signed up for the GRE after being told by a University employee I needed it for my grad program (I'm a teacher). Then spoke with another employee after I registered that I didn't need it. I went to cancel but was told I'd be charged over $100!! I was cancelling well...
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1.0
#1055035
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My debit card was fraudulently charged at 3:01am this morning from ETS*TOEFL Services. I have never heard of or authorized this company to charge my debit card. Luckily, when they tried again at 3:08 am this morning my Bank's fraud department didn't allow the charge to...
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Anonymous
Anonymous

This happened to me just now for 2 charges of $220.00 each. I called Capital One and they pretended like they were real chages and asked me if i have done business with this c...

Anonymous
Rich

This happened to me just now for 2 charges of $220.00 each. I called Capital One and they pretended like they were real chages and asked me if i have done business with this c...

#1043201
Reply to reviews
Worst experience. Apparently we are not allowed to make mistakes with them. They have no mercy at all. No wonder why schools are not requiring GRE test anymore. I'm glad is happening. When I first registered I made a mistake of registering on the wrong date. I realized...
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2.0
#1041463
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I downloaded one e-book in the website of ets. BUT I couldn't open the file, said that it was broken. I requested ETS to refund in this reason, but they refuse to refund. --------------------------------- Dear, Thank you for contacting the Educational Testing Service...
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1.8
I didn't like
  • Attitude and customer service
#1034065
Reply to reviews

The test is very bias and if you get a voucher, you can forget about passing because they will not pass you regardless of how well you do. All this is is a money scam!
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Anonymous
Anonymous

I had 4 attempts in order to pass the toefl ibt, they always will give me the same score over and over​ again no matter how well i did in my test. Apparently, every time when ...

1.0
Product
#1011245
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I had set up my test EC-6 certification online for January 18th. When feeling I was not prepared enough I tried to have it changed to a later date I tried to log in to reschedule it for a later date. I was in a loop in the computer. When I called the lady (using that...
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1.0
#1006041
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We are a test centre and whenevery we request for additional test dates they dont give us but when other centres request they give them straight away it seems as some money is transferred to individual employees of ETS. Thats all Something must be done about...
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#1000355
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