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ETS - Non-Profit profiting off of me

When my mother fell ill, I needed to fly out of town at the last minute. I was swamped tending to a very sick parent in the hospital, and it slipped my mind to reschedule. I had been studying for months for my test, and called three days out to reschedule. Their response was, "You should have read our Website. We do not issue reschedules or refunds so close to your test date." They yelled at me on the phone, they were rude, and they were insulting. To add, the woman I spoke to kept using the word "aks" instead of "ask." It was a horrendous representation of an educational service! They would not reimburse, nor let me reschedule. Services were not rendered, yet they still had my money and would not give it back! I am so disappointed that our United States educational system caters to these money hungry, evil thieves! ETS is not a non-profit. It's a scam.
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Review
#474498 Review #474498 is a subjective opinion of poster.
Product
Ets Website
Loss
$200
Tags
  • Universities
  • TOEIC
  • HiSET
It is the second time it happened. They don't send me my printed scores and stopped answer my e-mails. So, what is going to happen? My online scores will also disappear, after 2? 3 years? and I will have no legitimate proof about my score. Now I am running against...
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1 comment
Anonymous
#821572

I am sorry to say This comment,not sending a result is very crime?

Review
#464169 Review #464169 is a subjective opinion of poster.
Service
Ets Customer Care

ETS in Washington, District Of Columbia - Failure to provide test results

I took the Praxis tests several years ago but need an official copy of the old test results for an employer. I sent them a request, by mail, on July 12, 2013; they cashed my $40.00 check (yes, $40.00 for a duplicate piece of paper); they cashed my check on July 23, 2013; they still have not sent me the old test results. What is the $40.00 for? How long could this take? Why four weeks for a simple copy they can print out instantly? It takes them one week to cash my check bu8t four weeks to print out a copy of the text results? monopolies don't care, and the "non-profit" label is b.s.
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Review
#436945 Review #436945 is a subjective opinion of poster.
Loss
$1

Cheated by ETS

My sister is the one giving GRE. She had scheduled a date and wanted another date as that date was not feasible any more. We kept checking site for suitable date to be available. I am in US. I checked as per the US time and there was a seat available in my day time. I used her login credentials and logged in. I was taken to the home page where I clicked on register for test. I followed all the steps and booked the date. A few minutes of booking I realized that I had booked a altogether new appointment. How is a person who is new to site supposed to know if by clicking register for test he/she is rescheduling an old appointment or creating a new one. No history of appointments is mentioned on the home page. I called ETS few minutes later and they refuse to nullify the new appointment even though the bank transaction has not yet gone through. They have asked me to cancel the old appointment as they cant do anything and say that I will loose half the amount. Instead of being charged $50 for rescheduling I am charged $185 for new appointment and loose $92 of the old appointment. They apologize saying they understand its a mistake but they have no policies in place to rectify it !!!
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1 comment
baileyjanet2001
#1082957

"They have no policies in place to rectify it." How convenient and profitable for them to be able to retain fees under false pretenses. It is really wrong that a company be allowed to operate as a monopoly and to avoid responsibility for their wrong actions.

Review
#435192 Review #435192 is a subjective opinion of poster.
Loss
$45

ETS needs to pay my fiance'

My fiance has been working weekend testing sessions for ETS (Educational Tesing Service) in Ewing/Princeton NJ for a few years, he worked a October/November session and he still has not recieved a pay check from that time period, (they gave him a lame excuse that Hurricane Sandy is the reason he is not being paid.) He hasnt gotten his check from working a May/June test session either...I'm sure all the full-time Ewing, NJ employees have gotten paid. Hurricane Sandy my ***....pay him or hear from the BBB!!!!!!!!!!!!! this didnt happen when Mrs. Janet Byard ran payroll for the program.
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1 comment
Anonymous
#667034

Why don't you just do what anyone else would do? Report it to the state labor board.

The BBB can't help you. Doesn't sound legit.

Review
#421461 Review #421461 is a subjective opinion of poster.
Loss
$400
Tags
  • 225 Phillips Blvd Ewing
The primary function of ETS is to extract information and sell it to corporations. Thus being said, this organization is a monumental monopoly. They say that we have three days to reschedule a test date. However, if you call three days in advance of your test, they...
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1 comment
Anonymous
#842141

Well, well, well! As I research the praxis 5038, I notice that a report was posted on line for this particular test.

The data is very interesting. Of the 19 participants taking the test to determine what the passing score should be, over 49-57% failed this test. Of all the candidates only 4 scored 85% or higher in panel 1 and 2 scored between 85-89% in panel 2 and this is the group of people who determines our score. Interesting 68% of the panel were teachers, 84% white, and 89% were currently teaching the subject.

I also find it interesting they averaged everyones score to come up with a mean and then rounded it to the highest whole number. My god where do these people come up with this stuff. The teachers sitting in on this panel should be ashamed of themselves. A 167- This is higher than the science and math praxis passing scores.

Link to report:

http://www.state.nj.us/education/sboe/meetings/2013/June/public/Technical%20Report_Praxis%20ELA%20Content%20Knowledge%20(5038)_March%202013.pdf

Now to the good stuff! It is a conspiracy! a monopoly! a rip-off.

You give teachers 2.5 hours to answer 130 questions and only count the 110 you want. That is just the half of it, you place all of those reading passages on this test and expect the teacher to read, interpret, and answer correctly. Of course there is the multiple select questions with more than one answer in one question and I only receive one point for it; oh wait that is only if it counts. There is no way to know how you do on these test and when you call ETS, the monopoly company, the rip off, they only provide you with sarcasm and no precise answer.

These states need to look at the company they are subjecting these students and teachers to. The test are rigged. It is not a reflection on what and how the teacher can teach and grow students intellectually. It clearly states in the ETS bulletin that some test are harder than others.

Wow! Am I going to give my students different test one harder than the other when I am testing what they know. The State assessments are not designed that way. Who do these people think they are?

This is why the teaching profession has gone to *** because of companies, ETS, like to take advantage of those who are trying to make a difference. The only difference they are making is in their pocket. They charge for this and that. $30 here and $40 there!

You know the fastest I have ever seen ETS provide some results was when I called to have my paper based test results verified. This was on a Wednesday. On Friday, I had a letter in the mail telling me that my resulting score stands.

Hey I just paid them $40 for a piece of paper.

Review
#411132 Review #411132 is a subjective opinion of poster.
Service
Ets Exam
Loss
$170
Tags
  • ETS SCAM Artists

ETS in Hickory, North Carolina - Office of Integrity ansd Testing Service

My GRE scoreshave not been released because the OTI office got involved for some reason..It took me 5 hours to get to someone and they were rude and pompous.They do not have a answer as to why the scores are not released. I got 2 different release dates.My school is waiting for my scores and I risk not being able to get into my graduate school and waste a whole year plus my money for college because of their inefficiency. When I asked to speak with a supervisor,they have no one,but only the limited pompous individuals that work at OTI. They do not care about the money and exorbitant fees they charge for the books,fees,score reporting,but have no checks on the quality of their services
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2 comments
Anonymous
#1450175

same

Anonymous
#862459

It's very true that ETS did not train their workers well and most of their people are very rude and not willing to help at all.

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Review
#379144 Review #379144 is a subjective opinion of poster.
Our foreign exchange student (who is on a US State Dept. program scholarship) registered for the TOEFL with Educational Testing Services, she only knew to register in one city- Concord, NH. when the admission ticket arrived, it was for a city that was an hour and a...
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1 comment
Review
#359393 Review #359393 is a subjective opinion of poster.
Loss
$180

ETS in Medellin, Antioquia - TOEFL report never arrived

I took the TOEFL IBT on May 25,2012. I requested a physical copy of the report as I was entitled to, and provided my home address, but it never arrived. I contacted people at ETS and they told me I could request another copy, so I did, this time changing the address it was supposed to be sent to. Again, it never arrived. Four months after the exam I still don't have access to my physical copy of the report, and they wouldn't explain why the mail didn't arrive. At least I should be able to pick that copy at the testing center, but it seems to be impossible.
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4 comments
nancyjohn2010
#1304615

This is important to remember while you are browsing IELTS or TOEFL preparation course, if you are planning on applying for citizenship or collage and intend to use your results as an entry requirement.

http://toefl-edu.blogspot.com

Anonymous
#1005872

TOEFL is a language test generally taken by those students who want to take admission in any foreign universities. The test score works as a proof of their language proficiency and knowledge.

http://toefl-edu.blogspot.com//2011/02/overview-of-toefl-exam-section.html

Anonymous
#894667

The Test Of English as a Foreign Language (TOEFL® test) evaluates the proficiency and general understanding of the English Language for people whose first language is not English.

http://toefl-edu.blogspot.com//2011/01/useful-and-easy-tricks-for-getting-good.html

Anonymous
#825716

If any one gone to take the TOEFL test, they should practice the exams before the actual TOEFL Exam.

tips for TOEFL Exam

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Review
#344055 Review #344055 is a subjective opinion of poster.
I signed up online for the E.T.S. GRE test, all the while noticing their note on the side of the page advertising and they do make "refunds." I had signed up on a Friday, and by Monday I called back to inform them that I would need to take my father to an out-of-town...
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5 comments
baileyjanet2001
#1082960

I agree with Kim. It seems that ETS does not care about the students it claims to serve.

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Review
#339650 Review #339650 is a subjective opinion of poster.